Pricing & Billing Info

Can I switch plans?
 Absolutely, you can upgrade or downgrade your plan anytime. We have a 30 day billing cycle,  that means if you switch plans in the middle of one billin...
Wed, Jul 31, 2013 at 6:52 AM
What modes of payments do you accept?
 We accept Visa, Mastercard, Discover and American Express. We accept only online payments right now.
Mon, Jun 3, 2013 at 7:38 AM
Do you have any minimum periods of commitment?
 No, nothing of the sort. You can come and go as you please.
Mon, Jun 3, 2013 at 7:42 AM
Are there any discounts for startups?
We love startups. As a startup ourselves we totally understand every last penny matters. Drop a note to us at eby@minewhat.com and we can work something jus...
Mon, Jun 3, 2013 at 7:43 AM
Are there any discounts for long term commitments?
 We appreciate loyalty. A yearlong commitment gets you a discount of 10% and a two year commitment comes with a 20% discount.
Mon, Jun 3, 2013 at 7:44 AM
When do you charge my card?
We have a 30 day billing cycle. Payments will be deducted every 30 days starting from the day you made your first Payment.
Wed, Jul 31, 2013 at 6:53 AM
How can I cancel my subscription?
You can simply remove the credit card details from your billing information. Since we deduct payments at the start of the month any cancellations afte...
Mon, Apr 27, 2015 at 12:14 PM
My card has been charged more than once this month. How do I get it refunded?
We're sorry about that. Just write in to support@minewhat.com and we'll look into it and refund the money as soon as possible.  
Wed, Jul 31, 2013 at 6:02 AM
Refunds & Grievances
Please write in to us on support@minewhat.com with your invoice number and what went wrong with your payment and we'll look into it right away and refu...
Wed, Jul 31, 2013 at 6:32 AM